Ensuring that the proper controls are in place is critical for the protection of client data and is an important aspect of our overall business security model. That is why SWBC has completed a Statement of Auditing Standards No. 70 (SAS 70) Level II audit on an annual basis for more than six years. The SAS 70 is an internationally recognized auditing standard developed by the American Institute of Certified Public Accountants (AICPA).
It signifies that a service organization’s control objectives and activities have been examined by an independent accounting and auditing firm and ensures that appropriate controls exist over information technology and related business processes.
Our Clients can be certain that established and well-documented internal controls are operating effectively and are reinforced by strong technological defenses.
SWBC’s security consulting partners evaluate the effectiveness of technical and non-technical security features and safeguards implemented at SWBC and our compliance with security policy objectives. Information security gap assessments (vulnerability testing) and “access” analyses (penetration testing) are performed using proven methodologies and processes that cover multiple aspects of information security, including:
- Data sensitivity and security assessment
- Security architecture development and analysis
- System/environment requirements analysis
- System security policy development and analysis
- Vulnerability & Penetration Testing
To ensure that applications and services are available to our customers when they need them, SWBC utilizes WebSitePulse to monitor performance and availability of SWBC.com, FocusNet, and other web-based applications.
- Real-time alerts are generated when page errors occur, if performance thresholds are exceeded, or connectivity problems are detected.
- When alerted to a potential problem, SWBC can respond immediately to avoid an unexpected inconvenience to our customers.